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About Me

Academic Qualification: Bachelor of Commerce (2002-2005) College: St Aloysius College, Mangalore University: Mangalore University. Pre-university (2000-2002) College: Milagres P U College, Mangalore. Secondary School (2000) St Josephs High School- Bajpe, Mangalore. Additional Qualification: Software Skills Packages : MS – Office (MS – Word, MS – Excel, MS – Power Point) Database management : SQL Server: – information and maintenance aspect of the database like add, modify, and delete using structured query Language (SQL) Secondly, implementing database design for security and data integrity using various features like constraints, rules, defaults, views, indexes, Procedures & triggers Internet programming (HTML) : To create and format HTML documents etc. ASP. Net : Developing Web applications, and web ASP.NET client side as well as site application. Objective oriented programming : CC++ objective oriented Methodology and concepts like object class, properties, Behavior Encapsulation, abstraction, polymorphism etc. Secondary keys aspects like declaring & implementing Classes, Array, Structures, Pointers, Operator-overloading, Operating-overriding data structure etc. Development programming : Developing desktop application using (VB) visual basic, Debug visual basic application, ActiveX EXE, ActiveX DLL, ActiveX controls, ActiveX document & granting reports. VB .Net Framework : Developing application using (VB.Net), ActiveX EXE, Active X, DLL, Operator-overloading, Operating-overriding ActiveX controls, ActiveX document & granting reports. Hardware Skills: Installation, assembling, troubleshooting CAREER HISTORY Worked for St. Lawrence Electrical as a System Admin cum Accountant July 2004 – August 2005. Maintaining company computers identifying problems, installing new software. Resolving all IT related issues, and upgrading the system as per the requirement. Handling company account, bills payable, suppliers payment, local purchase and follow-up for the payment. Worked for Diya systems (MNC) as a Technical Lead for the engineering team and also worked as a QA Auditor. August 2005 – Jan 2007 Description: Bizland USA provides web hosting services, email services and search engine submission services to its clients, which consists of approximately 400,000 customers. Diya Systems has a project engagement with Bizland to provide web and system support to its customers. Working on the UNIX/Linux as well as Windows systems and handling issues related to FrontPage, FTP, Email, and Domain. Search Engines and Web Statistics. Troubleshooting the customer’s scripts written in Perl, PHP, and shell script. Handling Domain registrar issues related to domain renewals, Registrar transfers, correcting the DNS records. Level 2 and Level 3 support client issues. Resolving client issues via email or online communication (Chat support).Guiding Team members to trouble shoot system problems. Monitoring the engineering standards with in the team. Periodical review of issues serviced by team members for better support in the future. Escalation of Major issues and outages to proper client groups/teams. Escalation of unresolved issues to Network Operation team. Working in a higher end technical escalation team Resolving the issues related to IIS 6 and Apache web server. Managing MySQL and MS-QL server Fixing the issues related to server side scripting languages like ASP, Perl, PHP, ColdFusion , ASP.NET, Shell scripting Troubleshooting the issues related to Mail servers, FTP, CGI and proving the resolution. Providing with the technical guide to the Support and difficult customers. Managing UNIX/Linux as well as Windows 2003 server. Worked for Dafnia Electronics Trading company as a Website Maintainer System Administrator, Accountant. Jan 2007 to Till now. Maintaining and updating the Company Website. Upgrading the applications, installing new modules/patches on the servers, making sure that OS is up-to-date and free from any malicious attacks Providing the application monitoring and operation support. Marinating the Focus Server and taking daily back-up for database. Assisting account maintaining cash flow of the company. Overseas supplier’s payment, local supplier’s payment. Follow-up for the payment, maintaining the bank book, cash book.

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